Learn from Industry Experts

Define the problem and the goal, identify the resources, and define the scope of the project.

During this phase, you meticulously define the problem to be solved, articulate the project’s overarching goal, identify the necessary resources, and establish the boundaries and constraints that will guide your project.

This phase provides the essential foundation upon which the entire project is built, ensuring that everyone involved is on the same page and clear about the project’s objectives and parameters.

Measure the current performance and gather relevant data using statistical methods.

During this phase, you assess the performance of existing processes or systems by collecting and analyzing relevant data using statistical methods.

This data-driven approach enables you to obtain a precise understanding of the current performance, which is crucial for identifying areas of improvement and setting benchmarks for future progress.

Analyse Phase is where you dive deep into the data you’ve gathered to uncover the underlying causes of defects and inefficiencies.

By using various analytical techniques, you can identify patterns, correlations, and trends within the data, ultimately pinpointing the root causes of the issues. This phase is a crucial step in problem-solving and process improvement, as it helps you understand why problems occur and provides the foundation for implementing effective solutions.

It’s about turning data into actionable insights to drive meaningful change and enhance performance.

Improve the process by implementing solutions, including redesigning, optimising, or automating the process.

After analysing data to identify root causes of defects and inefficiencies, it’s time to implement solutions.

This may involve redesigning processes, optimizing existing workflows, automating repetitive tasks, or making other changes to address the identified issues.

During this phase, you work on developing and testing potential solutions, aiming to make the process more efficient, effective, and error-free.

It’s about turning your analysis into practical improvements that lead to a better outcome, whether that’s higher quality, increased efficiency, reduced costs, or enhanced customer satisfaction. 

Control the new process by monitoring and maintaining the improved performance.

Control Phase is the final stage in project management, where you ensure that the improvements made to the process are sustained over time.

This phase involves implementing control mechanisms and monitoring systems to track the performance of the new process.

The Control Phase ensures that the gains achieved during the project are not lost and that the process remains efficient, effective, and in line with the project’s goals.

It’s about sustaining the positive changes and maintaining a culture of continuous improvement within the organisation.